The following is an agreement (this “Agreement") by and between ourselves, operating the PlaygrandAffiliate Program, and you, which contains the terms and conditions that apply to all members of our PlaygrandAffiliate Program.
Please carefully read this Agreement in its entirety. By using this website and/or registering up as an affiliate with the PlaygrandAffiliate program, you have agreed to be bound by the terms and conditions set out in this Agreement, and this Agreement will become valid and binding as between you and us.
1. The following terms shall have the meaning as described here under:
“Bonus Money” is free money given to the player and/or free gifts given to the player, for example, champagne in the post.
“Chargeback" is a card transaction which is not collectable by the card company as a result of customer non-payment or fraudulent credit card use.
“Deposits" are the funds transferred by Players to their player accounts at the relevant Sites.
“Exit Traffic" means the traffic that you bring via an exit window, when Players leave a Site (using your unique Tracker).
“Fraud" means an actual or attempted act by you or any Player which is (i) illegal in any applicable jurisdiction, (ii) made in bad faith, or (iii) intended to defraud us or any of the Sites and/or circumvent any contractual or legal restrictions, regardless of whether such act or attempted act actually causes us or any of the Sites any damage or harm. Fraud shall include, without limitation, collusion; abuse of bonuses or other promotions; violation of money-laundering or other laws and regulations; Spamming; false, misleading or unauthorized advertising or representations; use of stolen credit cards; and unauthorized use of any intellectual property rights (including third parties’ and any of our or the Sites’ rights).
“Player" is a person that enters any Site via your Tracker(s), has opened a new player account with such Site and is qualified and authorized to access and use the Site in accordance with the terms and conditions of use of such Site and with all applicable laws, rules and regulations.
“Net Gaming Revenue" (NGR) is the gross revenue generated from players bets and losses less bonus money less fraud less transaction fees less government issued gaming tax where applicable
“Promotion Mails" means graphical artwork or text regarding specific promotion campaigns, sent by us from time to time for dissemination by you.
“Revenue Commission" is the percentage of Net Gaming Revenue in Casino payable to you with the Revenue Share payment plan.
“Sites" are the websites promoted by us and offered within the PlaygrandAffiliate Program, as they may be from time to time, and all of their related pages.
“Spam" means emails and messages that meet any one or more of the following criteria: (i) unsolicited mailing, usually sent to a large number of addressees; (ii) contains false or misleading statements; (iii) does not truthfully identify the source or the originating IP Address and / or the originating email address; (iv) does not contain an online and real time Remove option, (v) bundles certain software with other software, or (vi) inserts icons or causes software download or installation or similar action without the consent of the addressee.
“Text Links and Banners" are the graphical artwork or text that will be directed to Sites through your Tracker, to permit a Player to hyperlink from your website to any Site.
“Trackers" are the unique tracking URLs that we provide exclusively to you for the term of this Agreement, through which we track Players and calculate your Revenue Commission.
“Transaction Fees” are the costs related to a player depositing on the sites, for example, Credit Cards fees charged by the acquiring bank.
“Trademarks" means any logo, trade mark, trade name, design, domain name or similar identifying material that are owned or licensed by us or by any Site.
2. Joining the Affiliate Program
Following receipt of your application form and by this Agreement, we will consider accepting you as an affiliate in our PlaygrandAffiliate Program. Should we decide, in our sole and absolute discretion to accept you as an affiliate, this agreement will become binding between you and us, and we will grant you the non-exclusive, revocable right to direct potential players to the Sites, pursuant to the terms and conditions of this Agreement. This Agreement does not grant you an exclusive right to direct potential players to the Sites or any other exclusive right in connection with the Sites or with the PlaygrandAffiliate Program.
3. Affiliate Duties and Rights
3.1 Marketing, Promotion and Link to Sites
With this Agreement and by joining our PlaygrandAffiliate Program, you agree to market, promote and refer potential Players to the Sites, by creating and maintaining a unique link from your site to the Sites and by disseminating Promotion Mails received from us. This link may be established with one or more of our Text Links and Banners. You will be solely liable for the content and manner of your marketing and promotion activities. All such activities must be conducted at all times in a professional and lawful manner and pursuant to the terms and conditions of this Agreement.
3.2 Other Marketing or Other Activities Are Not Allowed
The only methods by which you may advertise, market and promote the Sites are the establishment and maintenance of the unique link from your site to the Sites using the Text Links and Banners, and the dissemination of Promotion Mails, unless we give you our prior written authorization for any other activity.
3.3 Permitted Layouts
You will use only our approved Text Links and Banners and Promotion Mails and will not alter their appearance, design or content, unless we give you our prior written authorization otherwise. At your request, we will provide you with a code that will enable you to post in your sites rotating banners from our marketing material. You understand and acknowledge that the appearance and contents of our Text Links and Banners and Promotion Mails constitute the only authorized and permitted representation of the Sites.
3.4 Legality of Use
You accept sole responsibility for determining whether your participation in our Affiliate Program is legal under any laws that apply to you. You understand that we do not provide you with any legal recommendation or assurance regarding such legality. Please consult legal counsel in the applicable jurisdiction if you have any doubts about the legality of your participation in our Affiliate Program or the receipt of any payments from us, under any applicable laws.
3.5 No Fraud
We have zero tolerance for inappropriate conduct and Fraudulent activity. You will not engage in, allow, assist, promote, encourage or benefit from, directly or indirectly, any act or traffic that involves Fraud. You will act at all times to refrain from, immediately stop and not allow any act or traffic that involves Fraud or that you believe or should reasonably believe to potentially involve Fraud, or any act or traffic that we inform you is suspected by us, in our discretion, to involve or potentially involve Fraud.
3.6 Limitation of Age
You can only participate in our Affiliate Program if you are of the legal age determined by any applicable laws in your jurisdiction. In any event and under any circumstances, you cannot participate in our Affiliate Program if you are under 18 years of age. We reserve the right to ask for proof of age from you and your account may be suspended until a satisfactory proof of age is provided to us. You will not by yourself, nor will you allow, assist or encourage others to, market and promote the PlaygrandAffiliate Program or any of the Sites, directly or indirectly, to persons that are less than 18 years of age or such higher age as may apply in the jurisdiction that you are targeting, or develop or implement marketing and promotion strategies in respect thereof.
3.7 Sole Responsibility for Your Site
You will be solely responsible for the operation and content of your site, including for ensuring that materials posted on your site are not libelous, obscene, sexually explicit, violent or otherwise illegal, or, if notified by us in our discretion, otherwise unsuitable. You will be solely responsible that all the content of your site is original or otherwise is permitted to be published by the owner thereof. You will not make any claims, representations or warranties in connection with us or any of the Sites, and you will not be authorized to make any commitment or assume any liability or obligation on our behalf or on behalf of any of the Sites.
3.8 Additional Restrictions
In addition and without derogating from any of the above, you will not at any time by yourself, nor will you allow, assist or encourage others to, do any of the following: (i) Use or cause Spamming; (ii) Do any act that disparages us or any of the Sites or that otherwise is damaging or is reasonably expected to be damaging to our goodwill or to the goodwill of any Site; (iii) In any way alter, affect or interfere with the operation or accessibility of the Sites or any page thereof; (iv) Do any act which causes your site or any other site to copy any material including but not limited to content, graphic, design or any part thereof or resemble the look and feel of any of the Sites or attempt to pass as any of the Sites or create the impression that any such sites are the Sites or otherwise confuse potential Players in connection therewith; and (v) Communicate, engage or become involved with any of the Sites, in any way, without our prior written consent; and (vi) in any way engage with Competing Marketing.
You should not advertise any of the services in any of the prohibited jurisdictions or territories, the definition of prohibited territories currently being defined as: American Samoa, Belgium, Denmark, France, Guam, Israel, Italy, Northern Mariana Islands, Spain, Turkey, United States Minor Outlying Islands, United States of America and US Virgin Islands. We reserve the right to add to and/or amend the list of prohibited countries at our sole discretion at any time.
4. Our Duties and Rights
4.1 Registering and Tracking Players
We will register your Players and track their play, and will calculate the amounts payable to you in accordance with the applicable payment plan. We reserve the right to require the Sites to refuse new Players or to close the accounts of existing Players if necessary in our sole discretion in order to comply with any requirements we may periodically establish, including without limitation with regard to Fraud, unlawful activity, breach of the respective Site’s terms and conditions of use, or otherwise.
We will make payments to you by the 15th day of the month or the first business day after for revenue generated in the preceding month. The affiliate must request payment between the 7th and 14th of the month.
We will provide you with remote online access to reports regarding Player activity and the Revenue Commission generated (if applicable). The form, content and frequency of the reports will be subject to change in our discretion. We will not be liable for the completeness or accuracy of any reports.
4.4 Commitment for Confidentiality
We are committed at all time for secrecy and confidentiality of your identity and information. However, We shall be entitled to inform relevant authorities, online casino operators, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions of your identity and of any suspected unlawful, fraudulent or improper activity, and you will cooperate fully with us to investigate any such activity.
5. Proprietary Rights
5.1 License to Use Trademarks
We hereby grant you a non-exclusive, revocable, non-transferable sublicense, for the term of this Agreement, to use any Trademarks solely for the display of the Text Links and Banners on your sites. This sublicense cannot be sublicensed, assigned or otherwise transferred by you, unless approved in writing by us. Your right to use the Trademarks is limited to and arises only out of the sublicense herein granted. We have the right to terminate this sublicense at any time by written notice to you. This sublicense will be terminated automatically upon the termination of this Agreement for any reason. You shall not assert the invalidity or unenforceability, or otherwise contest the ownership of the Trademarks, in any action or proceeding of whatever kind or nature, and shall not take any action that may prejudice our or any of the Sites’ rights (as an owner or licensee) in or to the Trademarks, or the right of any owner thereof, or render the same generic, or otherwise weaken their validity or diminish their associated goodwill. You shall not register or attempt to register any logo, trade mark, trade name, design, domain name or similar identifying material that contain, are confusingly similar to or are comprised of any Trademarks.
5.2 Only Commercial Use is Allowed
The marketing opportunity presented in our Affiliate Program is for commercial use only, and you, your family members, friends or associates may not make Deposits, directly or indirectly, through any of your Trackers for your or their own personal use or to increase the amounts payable to you under this Agreement by any act which involves Fraud.
5.3 Data Relating to Players
It is clarified that any and all data relating to the Players shall be and remain our exclusive property.
6. Affiliate Identity
6.1 Verification of Identity
It is our policy to prohibit and actively prevent money laundering and any activity that facilitates money laundering or funding of terrorist or criminal activities. We will verify your identity through the information provided by you and by obtaining information from public sources and data. We will make our best efforts to reasonably ensure that we know the true identity of any of our affiliates.
6.2 Supporting Documentation
You agree to provide us any supporting documents requested by us. You are aware that we have the right to delay payments if supporting documents are not provided. Supporting documents may include any or all of the following for individuals: valid passport copy; valid driving license copy; a copy of a utility bill; a letter of reference from your bank; and a copy of a bank statement. For a company, supporting documentation may include a copy of the company’s certification of incorporation; articles of association (or equivalent document); duly approved corporate resolution; a certificate of good standing; power of attorney; and information regarding the identity of the beneficiary owner of the company and the identity of the directors of the company.
7. Payments and Fees
7.1 New Sign Up Offer:
An Affiliate can only receive this offer 1 time and is not allowed to open more affiliate accounts. Affiliates who open multiple new accounts will be prohibited from using PlaygrandAffiliates.
The revenue share percentage counts for the month where you open an account. For example; if you open an affiliate account on the 25th of September, you will receive 60% of NGR for the month of September and 55% of NGR for the month of October.
Affiliate will not receive extra revenue share percentage for bringing real money players in the first two months. Commission is capped at 60% maximum in Month 1 and 55% maximum in Month 2.
After the 2-month promotion period the affiliate will automatically return to the standard commission structure.
7.2 Standard Commission Structure
Commission is worked out as a percentage of NGR and calculated over a calendar month.
Each month the % you earn is based on the total of NGR in that month as per the following table:
|NGR Per Month
||Commission % of NGR
|Up to 10K
||Earn 30% commission on NGR
|10k - 20k
||Earn 35% commission on NGR
||Earn 40% commission on NGR
7.3 No Negative Carry Over
An affiliate's monthly payable balance is automatically reset to 0 Euros at the beginning of each calendar month. The negative balance is not carried over to the following month
7.4 High Roller Policy
Negative Commissionable revenue generated in any given month by any Players who We, in our sole discretion, determine to be “High Rollers” will be carried forward and offset against future commissionable revenue generated by Players referred by You until such negative commissionable revenue is cleared. The determination of the criteria to categorize a Player as “High Roller” shall be in our sole discretion, and Our sole responsibility in this regard shall be to advise you of the categorisation of any Players referred by you as the same by way of amendment to these terms and conditions. Current criteria for determining our High Roller policy are:
7.4.1. if in any given month a player generates negative commissionable revenue of at least €5,000, and the aggregate commissionable revenue in that month (for the casino) for that Affiliate is negative, then such Player shall be deemed to be a High Roller;
7.4.2. if both of the above criteria are met (7.4.1) then the negative commissionable revenue generated by the High Roller will be carried forward and offset against future commissionable revenue generated by that High Roller;
7.4.3. the negative balance carried forward cannot be set-off against other players' positive commissionable revenue;
7.4.4. the negative balance carried forward cannot be greater than the total aggregate negative commissionable revenue for the affiliate, for that month;
7.4.5. if there is more than one High Roller, the negative balance carried forward will be split proportionally between them;
7.4.6. The negative balance of a High Roller will be reduced by future positive commissionable revenue that they generate in subsequent months;
7.5 Final and Binding Data and Calculations
All calculations in connection with the amount payable to you will be made by us and based solely on our systems’ data and records, and our calculations will be final and binding.
7.6 Change of Payment Plan
After approval from the PlaygrandManagement you can work according to a different payment plan if this will improve the promotion of our products. An adjusted payment plan needs to be agreed for a certain period and confirmed by the PlaygrandAffiliates Management. When this period has expired both parties have the choice to extend the period or stop the agreement. When the agreement will be terminated you will return to the payment plan you were working on before the agreement or to the standard payment plan.
7.7 Business by Other Persons
You shall have no claims to Revenue Commission or other compensation on business secured by or through persons or entities other than yourself.
7.8 Opening Player account
You are not allowed to open a player account through your tracking link. If you want to open a player account through your tracking link for the purpose of testing you will have to contact the Affiliate Manager first. Winnings made on a test account will not be paid out by the casino.
7.9 Payment Procedure
You will be paid on a monthly basis, provided the amount payable to you is not less than €100. If this minimum amount is not reached in a particular month, we will be entitled to withhold payment and carry the amount due to you to the next calendar month and so on, until the minimum amount is reached. All payments will be due and paid in EUR, other currencies will be at our discretion. We will transfer funds only to the designated account appearing in your application form.
7.10 Taxes and Other Charges
You are fully responsible for all taxes, fees and other costs incidental to and arising from any payments made to you under this Agreement, including without limitation processing fees. You will indemnify and reimburse us for any costs, expenses or losses that may be caused to us as a result of any claim or demand made by any governmental or other authority, with regard to tax withholding obligations or similar obligations to which we may be subject in connection with making payments to you. We will be entitled to withhold or set-off any such amounts from the payments made to you.
7.11 Right to Withhold Amounts
We reserve the right to withhold all amounts due and payable to you under this Agreement if we believe that any Fraud has taken place or is contemplated which involves you, whether or not the withheld amounts relate to the event in question. If we believe that a Fraud has taken place or is contemplated by any Player without your knowledge, we will be entitled to withhold any amounts due to you in connection with such Fraud. We will also be entitled, in the foregoing events, to set-off from future amounts payable to you any amounts already received by you which can be shown to have been generated by Fraud. We will also have the right to withhold any amounts payable to you in the event that you pay any of your Players any rake-back or other payment or financial incentive.
8. Term and Termination
8.1 Term and Termination
The term of this Agreement will begin when you submit your affiliate application form located here and will continue until either party notifies the other party that it wishes to terminate the Agreement, with or without cause, in which case this Agreement will be terminated immediately. Termination is at will, for any reason, by either party.
8.2 For purposes of notification of termination, sending a notice via email is considered a written and immediate form of notification.
8.3 Without derogating from the termination at will provision above, we will immediately terminate this Agreement if we determine, in our sole discretion, that you or any of your Players are engaged in Fraud, or that you have paid any of your Players rake-backs or other payments or financial incentives, that we have doubt in respect of your true identity, any of your activities pose any risk to the integrity of the Affiliate Program or if your site is aimed at minors (below the age of 18 or a higher age as determined in any applicable jurisdiction); involves Excluded Territories; promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; violates intellectual property rights (of ours, any Sites’ or any third party’s); includes content which is libelous, obscene, sexually explicit or violent; promotes any unlawful activities; or is unsuitable or inappropriate in our discretion.
8.4 Results of Termination
Immediately following the termination of this Agreement for any reason, you must remove all of our Text Links and Banners from your site, as well as any other marks, names, symbols, logos, designs or any other material, graphics and content owned, developed, licensed or created by us and/or provided to you by us in connection with this Agreement. You must also disable any links from your site to any Site, and stop any activity relating to Promotion Mails. All rights and licenses given to you in this Agreement shall immediately terminate.
If you have failed to fulfill your obligations and responsibilities, we will not pay you the Revenue Commission otherwise owing to you on termination or thereafter, if applicable.
8.5 We may withhold your final payment for a reasonable time to ensure that the correct amount is paid and that there are no debts or liabilities owing from you to us. We will be entitled to deduct from any payments due and payable to you, any such debts and liabilities due to us, if any.
8.6 Any continued access and use by Players of any of the Sites following the termination of this Agreement, if any, shall not constitute continuation or renewal of this Agreement or a waiver of its termination.
9. Affiliate Representations and Warranties
Without derogating from, and in addition to, any of your other representations, warranties, covenants and obligations contained in this Agreement, you hereby represent and warrant to us the following: (1) the execution, delivery and performance by you of this Agreement and the consummation by you of the transactions contemplated hereby will not conflict with or violate any provision of law, rule, regulation or agreement to which you are subject to; (2) you are not under the age of either (i) 18, or (ii) the age at which gambling activities are legal under the law of the jurisdiction that applies to you, whichever is greater; (3) you are not a resident of any of the Excluded Territories; (4) you are not involved or intend to be involved in or are aware of any act or traffic that involves your site and that constitutes or can be reasonably expected to constitute Fraud or illegal activity, including but not limited to money laundering, under any applicable law, rule or regulation; (5) you do not intend to be involved with Competing Marketing activities; and (6) by participating in our Affiliate Program, you acknowledge that you do not find our services to be offensive, objectionable or unfair in any way.
10. No Warranties
Except as expressly set forth in this agreement, we make no express or implied warranties or representations with respect to the playgrandaffiliate program or to any arrangements contemplated by this agreement, including without limitation with regard to their functionality, fitness for a particular purpose, suitability, merchantability, legality or non-infringement. In addition, we make no representation that the operation of our site will be uninterrupted or error-free and we will not be liable for the consequences of any interruptions or errors.
You will defend, indemnify, and hold us and our affiliates, and our and their directors, officers, employees, representatives and agents, harmless from and against any and all liabilities, losses, damages, and costs, including reasonable attorney’s fees, resulting from, arising out of, or in any way connected with (a) any breach by you of any warranty, representation, or agreement contained in this Agreement; (b) the performance of your duties and obligations under this Agreement; and (c) any claim or demand relating to the development, operation, maintenance, or contents of your site.
12. No Liability for Promoted Sites
We are not liable in any way, nor do we assume any responsibility for or make any representations or warranties with regard to, any of the Sites, their operations, contents or any other aspect related thereto.
13. Limitation of Liability
Any liability to you arising from this agreement and the playgrandaffiliate program is limited to direct damages only. We will not be liable for indirect, special, or consequential damage or loss of any kind, including without limitation loss of business, profits, revenue, contracts or anticipated savings, or arising from loss, damage or corruption of any data, even if we have been advised of the possibility of such damages or losses.
In any event and under any circumstances, our aggregate and total liability arising with respect to this agreement and the playgrandaffiliate program will not exceed the lesser of either:
(1) the amount of €50,000 (fifty thousand euro);
(2) the total payments made to you under this agreement over the 8 months preceding the event giving rise to the liability.
Nothing in this Agreement shall be construed to provide any rights, remedies or benefits to any person or entity not a party to this Agreement.
14. The Parties Relationship
We and you are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties.
You will have no authority to make or accept any offers, representations or obligations on our behalf. You will not make any statement, whether on your site or otherwise, that could be reasonably construed to contradict the foregoing.
During your participation in our Affiliate Program, we may disclose to you or you might otherwise obtain certain information which is either marked or by its nature is confidential and proprietary to us (herein referred to as “Confidential Information"). You shall keep all such Confidential Information in strict confidence and not use any part of it, directly or indirectly, for any purpose other than the purpose of this Agreement. Confidential Information shall not include any information that is generally known or available to the public, or information required to be disclosed by applicable law or any legal agency having jurisdiction over you (in which case you will give us prompt notice of such requirement).
16. Acknowledgement and Independent Evaluation
You acknowledge that:
(1)you have read this agreement and agree to all of its terms and conditions; (2)you have independently evaluated the desirability of participating in our affiliate program and that you are not relying on any representation, guarantee, or statement other than those expressly set forth in this agreement.
You understand that we may at any time (directly or indirectly) solicit customer referrals on terms that may differ from those contained in this agreement, or operate or contract with web sites that are similar to or compete with your site.
17. Amendments to Agreement
We may amend any of the terms and conditions contained in this Agreement, at any time and in our sole discretion, by posting the amended agreement on this “Terms and Conditions" page on our site. Any changes will take effect from the date specified at the head of the Agreement and you are solely responsible for learning of any such amended versions and changes. It is important, therefore, that you log in from time to time to this page on our site and check to see whether there is any amended version. Amendments may include, for example, changes in the commission amounts payable under this Agreement, payment procedures, restrictions on operation and any other PlaygrandAffiliate Program rules. None of our employees, officers or agents may orally amend, modify or waive any provision of this Agreement.
If any amendment is unacceptable to you, your only recourse is to terminate this agreement. Your continued participation in the playgrandaffiliate program following our posting of any amended agreement on our site will constitute a binding acceptance of the amended agreement, whether or not you have actually learned of or read the relevant changes.
18.1 Governing Law
The construction, validity and performance of this Agreement will be governed by English law.
The competent court in London will have exclusive jurisdiction in any matter arising from or related to this Agreement. This, however, shall not prevent us from bringing any action in the court of any other jurisdiction for injunctive or similar relief. The English language version of this Agreement will prevail over any other language version issued by us.
18.3 No Waiver
Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.
18.4 No Assignment
You may not assign or transfer this Agreement or any part thereof without our prior written consent.
Whenever possible, each provision of this Agreement shall be interpreted in such a manner as to be effective and valid under applicable law but, if any provision of this Agreement is held to be invalid, illegal or unenforceable in any respect, such provision will be ineffective only to the extent of such invalidity, or unenforceability, without invalidating the remainder of this Agreement or any provision hereof.
18.6 Remedies and Injunctive Relief
Our rights and remedies hereunder shall not be mutually exclusive, i.e., the exercise of one or more of our rights or remedies in connection with this Agreement shall not preclude the exercise of any other right or remedy. You acknowledge, confirm and agree that damages may be inadequate for a breach or a threatened breach of this Agreement and, in the event of a breach or threatened breach by you of any provision of this Agreement, our rights and obligations may be enforceable by specific performance, injunction, or other equitable remedy. Nothing contained in this Agreement shall limit or affect any of our rights at law, contract or otherwise, for a breach or threatened breach of any provision of this Agreement, it being the intent of this provision to make clear that our respective rights and obligations shall be enforceable in equity as well as at law or otherwise.